5 essential tips to safeguard your customer data In today’s tech-driven world, customers don’t just appreciate personalised experiences – they expect them. As businesses ramp up data collection to better understand what makes their target...
Tag - 2024
As eager customers happily welcomed back in-person shopping post-pandemic, overflowing digital carts are also on the rise, with experts forecasting the number of online sales to rise from roughly 6 to 8 trillion US dollars by 2026. However, the e...
As the e-commerce landscape rapidly adapts to a digitally-driven society, with growing concerns about the rapid adoption of artificial intelligence and the increasing number of data breaches, consumer trust has become indispensable for businesses...
How to position your brand as a Customer eXperience leader The phrase “the customer is always right” rings true in today’s digital age, as businesses increasingly see the direct correlation between customer satisfaction and brand success. Online...
The volume of data that businesses can collect is growing at an unprecedented rate. This is driven largely by the ever-evolving Internet of Things and unstructured data generated through social media, media and other online activities like product...
Why data trust should be a priority for purpose-driven business March marked B Corp Month, an annual campaign which saw thousands of certified brands across the globe join hands to celebrate using business as a force for good. Operating under a...
What exactly are we entrusting to the cloud this International Data Centre Day? March 20th marks International Data Centre Day, a time to reflect on the significance of data infrastructure in our increasingly digitised world. This year’s theme...